Shipping Policy

SHIPPING TIME

3-7 business days

SHIPPING METHODS

We offer different shipping methods such as DPD, DHL, GLS, SEUR, BRT, Tuffnells, LA POSTE and GEODIS. We deliver products from our own overseas warehouse near you, and the shipping methods depend on your shipping address.

SHIPPING LOCATIONS

We only ship to Denmark, Bulgaria, Croatia, Hungary, Luxembourg, Austria, Greece, Germany, Italy, Latvia, Czech Republic, Slovakia, Slovenia, Belgium, France, Poland, Ireland, Estonia, Sweden, Lithuania, Romania, Finland, Netherlands, Portugal, Spain, United Kingdom,United States. We do not ship to other countries or regions. Some remote regions and postcodes also do not ship, such as 97000-97999, 98100-98999, 00200, 35000-35999, 38000-38999, 51000-51999, 52000-52999. If we can't ship to your address, we will notify you to change the shipping address or give you a refund. After receiving your reply, we will handle it for you within two hours.

SHIPPING FEE

We offer free shipping.

Shipping Hours of Operation

Shipping hours of operation are Monday through Friday from 9am to 5pm UTC. Our warehouse is closed during holidays and weekends. 

Once an order is submitted and received in to us, processing time here is 1-2 working days. Orders placed over the weekend will be processed the next working day. Once your order is done processing, it will then be shipped and take an additional 1-5 working days depending on what state you live in and the delivery service you chose.

Please note: this can take longer during promotional sales.

Shipment Status

As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.

You will also be able to track your order in your account.

TIPS: If you have questions regarding your order and shipment status, email us: contact@rcb-scooter.com Please include your order number along with your question. An agent will get back to you as soon as they can.